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CallNect Business Search

About Us


Our mission

  • Our objective is to be the crucial link between our customers and their client, providing clients satisfaction, enhancing service delivery and being the voice for businesses on our platform.
  • To provide our employees with opportunity, giving them voice to express their talent, passion, and commitment to excellence.
  • To develop remarkable business communication solutions, using our expertise in other to serve our customers and help in growing their businesses.
  • To give your business a voice.

Who we are

CallNect is an African focused global brand with vast experience of IT, Telecoms and customer services across levels. Business tools, applications, marketing campaigns and digital marketing are some of our area of expertise.

We are focused on providing contact center solutions such as inbounds, outbounds, live chat, agent training and consumer survey at affordable, convenient and rewardable values for all businesses, various organizations and bodies thereby getting timely action, reaction and interaction from their target audiences.

CallNect is determined to take away the burden of call agents, consumer reachability, customer complain e.t.c off the shoulder of our clients without derail from their visions.

Our values

  • Value: We hold our customers and team members in highest esteem and treat them with respect and dignity.
  • Ownership: We stand behind what we say and the services we provide, and hold ourselves accountable for our resources and our actions.
  • Integrity: We operate with uncompromising integrity in every conversation and transaction, and are guided by truth, honesty, and sincerity.
  • Commitment: We are dedicated to developing trust-based relationships with our customers and team members.
  • Excellence: We are self-motivated in our actions, disciplined in our decision-making, and directed by our values.

Features, Packages and Pricing


Bronze

Dedicated Contact Center Number
Dedicated Agent(s)
Dedicated Sales Rep
200 Inbound Calls
Realtime Web Inquiry Notification
Realtime SMS Inquiry Notification
Realtime Telegram Inquiry Notification
Personalized Music on Hold
Business Intelligent Report

Silver

Dedicated Contact Center Number
Dedicated Agent(s)
Dedicated Sales Rep
450 Inbound Calls
Realtime Web Inquiry Notification
Realtime SMS Inquiry Notification
Realtime Telegram Inquiry Notification
Personalized Music on Hold
Business Intelligent Report

Gold

Dedicated Contact Center Number
Dedicated Agent(s)
Dedicated Sales Rep
1,000 Inbound Calls
Realtime Web Inquiry Notification
Realtime SMS Inquiry Notification
Realtime Telegram Inquiry Notification
Personalized Music on Hold
Business Intelligent Report

Platinum

Dedicated Contact Center Number
Dedicated Agent(s)
Dedicated Sales Rep
3,000 Inbound Calls
Realtime Web Inquiry Notification
Realtime SMS Inquiry Notification
Realtime Telegram Inquiry Notification
Personalized Music on Hold
Business Intelligent Report
For Unlimited Inbound calls, please chat with us.
Other Available Services
Outbound Call Campaign
For telemarketing, sales, debt collection, fund raising, creating public awareness etc. Outbound campaign can help your business to reach out to existing or prospective customers. At CallNect, it's our responsibility to help our clients grow their businesses and open new frontiers for greater opportunity.
SMS Campaign
We engage short messages to reach out to your existing and prospective customers. With SMS campaign, you can reach people on the go, as your customers are most likely to read the text message.
Email Campaign
With a well design email describing your products and services, CallNect would ensure that your business is well represented to the target audience. Email campaign can greatly increase the awareness for your organizations.
Social Media Page Management
There is no denying the fact that social media marketing is here with us to stay. We can project your image on major social media platforms - Facebook, Twitter, Youtube. Do you have a dormant page, or you don't even have any? CallNect will create/manage them for you to increase your follower/customer base.
Multi-Level IVR and Language Option
Do you want to communicate to your customers in their local language? CallNect can provide a multi-level interractive voice response in both English and major Nigeria languages - Hausa, Yoruba and Igbo.
Live Chat
Over 63% of consumers reported that they are more likely to return to a website that offers live chat. At CallNect, we provide a live chat page for your business on our platform, we can also integrate same live chat on your official website. Our agents are available to answer your customers' enquiry.

Contact Us


CallNect International Limited

...your business voice


info@callnect.com

014400067